We use a national Next-Day courier service for all our deliveries. Deliveries are not made on Bank Holidays. Most deliveries require a signature, so please ensure the delivery address is one where a delivery can be accepted. We are unable to leave goods outside unattended premises unless you expressly request this by email or on the order itself.

For orders being shipped to Northern Ireland, Scottish Highlands/Lowlands, Scottish Offshore, Channel Islands, Isle Of Man, and Isle Of Wight, we do use Royal Mail so there may be a delay of 1-2 working days.

Please also bear in mind that we are coffee distributors and not couriers. We pride ourselves on our service, and while that means that we dispatch within 24 hours on a next business day service, the deliveries themselves are obviously outside of our control and are subject to variations in weather conditions, localised traffic issues or other factors that could disrupt the service they provide to you. We are therefore not responsible for any such delay or consequential loss, but we will of course track your order and do everything in our power to both keep you informed and liaise with the courier to help get your consignment delivered on time.